• Registered: 2017-02-23
  • Posts: 167

Topic: Activate IP Calls from within My Visual Database

Hello all MVD community,

I need ideas or some sort of a sample script to activate IP calls from an MVD application.  Basically what I want is the user
to lookup in the database for any name of an employee and have the related extension number show then hit a button that
'Dials" the extension number from within MVD.  I don't know if this is even possible or if there's an external program we need
to call from within MVD, that's why I posted the question. 

QUICK NOTE:  ( The IP Phone is connected to the PC, thus the IP phone feeds the internet connection to the PC, if that
helps at all. )

Thanks!!

  • Registered: 2014-02-14
  • Posts: 10,294

Re: Activate IP Calls from within My Visual Database

It depends on the software of ip phone.


Try to call using this script:

procedure Form1_Button1_OnClick (Sender: TObject; var Cancel: boolean);
begin
   OpenFile('callto:12345555555');
end;
Dmitry.
  • Registered: 2017-02-23
  • Posts: 167

Re: Activate IP Calls from within My Visual Database

DriveSoft wrote:

It depends on the software of ip phone.


Try to call using this script:

procedure Form1_Button1_OnClick (Sender: TObject; var Cancel: boolean);
begin
   OpenFile('callto:12345555555');
end;

I don't think the IP Phone has a software installed on the PC.  These phones are all fed through the ethernet connection and then feed the PC for internet access.  They're Cisco SPA 502G  Series. They're VOIP but I don't think that any software is installed on the PC's for them to work.  They just work as regular phone lines but over ethernet.

  • Registered: 2014-02-14
  • Posts: 10,294

Re: Activate IP Calls from within My Visual Database

IP Phone does not support, I should to buy components to add it to MVD.

Dmitry.
  • Registered: 2017-02-23
  • Posts: 167

Re: Activate IP Calls from within My Visual Database

DriveSoft wrote:

IP Phone does not support, I should to buy components to add it to MVD.

Ahhh ok. I understand.  That would be awesome if it can be added in the future for updates of MVD.  Thanks Dimitry

  • Registered: 2017-02-23
  • Posts: 167

Re: Activate IP Calls from within My Visual Database

FEATURE REQUEST for future updates.

**(CTI) Computer Telephony Integration with My Visual Database.

Please!! smile

  • Registered: 2017-02-23
  • Posts: 167

Re: Activate IP Calls from within My Visual Database

Hello all MVD,

Dmitry, I found this info I'm not sure if it'll help at all but talks about developing your own CTI interface with a programming language of your
choice.  Perhaps something to look at when planning on developing a client or a way to interface from within MVD:


https://www.cisco.com/c/en/us/td/docs/v … r_0100.pdf


Hope it helps!!

8 Reply by reteinformatica (edited by reteinformatica 2019-08-29 20:10:28)

  • From: Perugia (Italy)
  • Registered: 2019-01-29
  • Posts: 337

Re: Activate IP Calls from within My Visual Database

Hello,
sorry but the phone is not connected to the computer, it passes the network so that the computer can also use the network, that is, it is simply a switch but the phone is connected to the network not to the computer.
Obviously computer and phone are, at least I think, connected on the same subnet so you could use a program that allows you to call from your computer through an IP phone, if it exists.

www.fabiobernini.it
www.reteinformatica.biz

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